Payment Terms and Conditions
ZenicXtraXclusive Payment Policy
1. Accepted Payment Methods
At ZenicXtraXclusive, we offer a range of secure and convenient payment options to ensure a smooth shopping experience. We currently accept:
- Credit & Debit Cards: Visa, MasterCard, American Express
- PayPal
- Apple Pay & Google Pay
- Bank Transfers (for wholesale or bulk orders – please contact us for further details)
All transactions are processed in Pound Sterling (GBP).
2. Payment Processing
- Payment must be completed in full at the time of checkout.
- Orders will only be confirmed and dispatched once payment has been successfully received.
- If a payment is declined or fails, the order will not be processed.
3. Pricing & Currency
- All prices listed on our website are displayed in British Pounds (GBP).
- Pricing may change at any time without prior notice.
- Applicable taxes and shipping fees will be calculated during the checkout process.
4. Secure Payment Processing
We use industry-standard SSL encryption and trusted payment gateways to protect your personal and financial information.
ZenicXtraXclusive does not store any credit card or payment data on our servers.
5. Refunds & Chargebacks
Refunds are issued in accordance with our official Refund & Return Policy.
Unauthorised chargebacks will be contested. If you have an issue with your order, please contact us first at info@zenicxx.com — we are here to help.
6. Fraud Prevention
We reserve the right to cancel or hold any order that is flagged for suspicious or unauthorised activity.
For certain transactions, especially high-value orders, we may require identity verification to ensure a safe and secure shopping experience.
7. Contact Information:
Store Name: ZenicXtraXclusive
Address: 21 Kenyon St, Birmingham B18 6DH, United Kingdom
Email: info@zenicxx.com
Phone: 07700 181596
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1-2 business days.